What to do if you suspect you have symptoms of COVID-19
Symptoms of COVID-19 can range from mild to severe and include fever, cough, and difficulty breathing (shortness of breath). Complications from the COVID-19 can include serious conditions, like pneumonia or kidney failure, and in some cases, death.
1. If you are having difficulty breathing or are experiencing other severe symptoms, call 911. If you are ill and must visit a health care professional, call ahead and tell them if you have a respiratory illness.
2. If you suspect you have symptoms of COVID-19, immediately self-isolate (learn how).
3. If you suspect you have symptoms of COVID-19 or have been in close contact with someone who has it, you have the following options:
Ministry of Health COVID-19 online self-assessment
Use the Ministry of Health self-assessment tool to help determine if you need to seek further care.
Public Health Sudbury & Districts COVID-19 call centre
If you develop symptoms of COVID-19, have been in contact with someone who has it, or would like general information about COVID-19 call Public Health Sudbury & Districts at 705.522.9200 (toll-free 1.866.522.9200).
§ Availability: during regular business hours, and extended hours on evenings and weekends (subject to change based on call volumes)
§ Callers can leave messages and Public Health staff will call back within 24 hours, unless extenuating circumstances
§ At times, call volumes are high, and your patience is appreciated
Call Telehealth Ontario for medical advice at 1.866.797.0000 (TTY 1.866.797.0007). Be sure to mention your symptoms and your travel history, including the countries you visited.
Your health care provider
Call ahead and tell them that you have a respiratory illness. You may be asked to wear a mask while waiting for or receiving treatment to prevent the spread of illness.
COVID-19 assessment centres:
Important: These centres are for clients who require further assessment and possibly testing. Appointments are required. Walk-ins will not be seen. Not everyone will be tested. DO NOT present yourself at an emergency department or health care provider’s office. Follow these instructions:
Health Sciences North (HSN) assessment centre
§ Clients MUST call 705.671.7373 between the hours of 9 a.m. and 5 p.m., 7 days per week.
Manitoulin Health Centre (MHC)
§ Clients must call MHC (Mindemoya 705.377.5311, Little Current 705.368.2300). Calls are answered between 9 a.m. and 5 p.m. (seven days a week).
§ The MHC Centres are open Monday to Friday, 1 p.m. to 5 p.m.
Espanola and area communities (mobile assessment centre)
§ For clients in Nairn, McKerrow, Massey, Sagamok, Webwood, Espanola, and Birch Island.
§ Clients MUST first be screened by Telehealth Ontario, Public Health Sudbury & Districts, Family Physician’s Office, Sagamok Wellness Centre, or Birch Island Health Centre.
§ If you meet the screening criteria, your health care provider will give you the number for the COVID-19 Assessment Centre phone line.
Visit phsd.ca/COVID-19 for information about social distancing; mental health; how you can prepare for the spread of COVID-19; how to monitor your health; how to self-isolate; what to do if you think you are sick; resources; and, specific guidance for employers, health care providers, and travellers. For additional information, please call Public Health call centre.
Visit Ontario’s website to learn more about the province’s response to COVID-19.
Public Health Sudbury & Districts
705.522.9200, ext. 484